Privacy Policy

Last updated: 26 July 2026 · Intuty is a product of IFTS IT Solution Pvt. Ltd. (Hidrogen Engineering Studio), Lucknow, India.

1. What we collect

Account details you give us (name, email, phone, business name), billing information, and the content you route through the platform — messages, contacts, catalogs and templates — solely to run the service for you.

2. How we use it

3. WhatsApp & Meta

Intuty runs on the official WhatsApp Business API. Message delivery involves Meta's infrastructure and is governed by Meta's terms and privacy policies alongside ours.

4. AI processing

AI replies are generated using your approved business content (catalog, FAQs, brand guidelines). We do not use your private customer conversations to train public models.

5. Storage & security

Data is encrypted in transit and at rest and stored on servers located in India. Access is restricted to authorised personnel under confidentiality obligations.

6. Your rights

You can request access, correction, export or deletion of your data anytime by writing to us. We retain data only as long as your account is active or as law requires.

7. Cookies

We use essential cookies for login/session and privacy-respecting analytics to understand product usage. No third-party ad trackers.

8. Contact

Data questions: privacy@intuty.com · IFTS IT Solution Pvt. Ltd., Lucknow, Uttar Pradesh, India.